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Physical PIV (personal identity verification) cards or CACs (common access cards) are secure options for federal government employees and military personnel. PIV or CAC for federal government employees and military Treat your recovery codes with the same level of care as you would your password.
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When the tenth code has been used you will be prompted to download a new list. After you sign in with your username and password, you will be prompted for a code. If you select this less secure option, will generate a set of ten codes. Backup codes must be printed or written down which makes them more vulnerable to theft and phishing. However, backup codes are the least secure option for two-factor authentication. You can resend a one-time code by selecting using the “resend code” button Backup codes (less secure)īackup codes are an accessible option for users who do not have access to a phone. If you have a landline, select to receive the one-time code by phone call instead. Remember you need a mobile device to receive a one-time code by text message. You will receive a new one-time code each time you sign in to your account. Each time you sign in to you’ll have the option of getting a new one-time code by phone call or by text. If you don’t enter the one-time code within ten minutes, request a new code.Īfter you receive the code, type it into the “One-time code” field. Each one-time code expires after ten minutes and can only be used once. We will send a unique one-time code to that phone number each time you sign in to your account. cannot send one-time codes to extensions or voicemails. If you only have a landline, you must receive your one-time code by phone call. If you choose to use this less secure option, enter a phone number at which you can receive phone calls or text messages. Text messages/SMS or phone calls are convenient but are extremely vulnerable to theft, hackers, and other attacks. This is generally done by pressing a button on the key itself. The next step will ask you to activate your key. To use this secure option for authentication, plug the key into a USB port and assign the key a name to identify it with your account.

You can add as many security keys as you want to secure your account.

requires security keys that meet the FIDO (Fast Identity Online) standards. Since a security key does not rely on your cell phone, it has the highest level of protection against phishing and built-in protections against hacking if it is lost or stolen. The key is linked to your accounts and will only grant access to those accounts once the key is plugged in and activated. Security keyĪ security key is typically an external physical device, like a USB, that you plug into your computer. You will now be able to use the one-time passcodes generated by the application each time you sign in to. Select “Enable” next to “Authentication app” and follow the instructions to scan or enter a code associating your authentication app with your account.Open a new browser and sign in to your account at.iOS options: Google Authenticator, Authy, LastPass, 1Password.

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While authentication applications are not protected if your device is lost or stolen, this method offers more security than phone calls or text messaging against phishing, hacking, or interception. Authentication applicationĪuthentication applications are downloaded to your device and generate secure, six-digit codes you use to sign in to your accounts. If you get locked out, you’ll have to delete your account and create a new one.Īlthough you can choose from several authentication options, some authentication methods such as Security Keys, PIV/CAC cards and authentication applications are more secure against phishing and theft. is unable to grant you access to your account if you get locked out and/or lose your authentication method. losing your phone), you’ll have a second option to use to get access to your account. If you lose access to your primary authentication method (e.g. We encourage you to add two authentication methods to your account. We use MFA as an added layer of protection to secure your information. This is multifactor authentication (MFA). In addition to your password, requires that you set up at least one authentication method to keep your account secure. Troubleshoot uploading your state-issued ID
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How to add images of your state-issued ID Change the email address associated with your accountĬhange the phone number associated with your account
